SHIPPING
TERMS
We usually ship our orders within 2 business days and base our
shipping costs on books weighing 2.2 LB, or 1 KG. If your order
is heavy or oversized, we may contact you to tell you that extra
shipping is required.
STORE POLICIES
We trade with all countries.
Australian transactions: We accept Mastercard, Visa, bank and
personal cheques, direct deposits into our bank account and Australian
Postal orders.
International transactions: We accept, Mastercard and Visa
REFUNDS
We try to describe our books accurately. However, we cannot guarantee
that all our descriptions are complete, reliable, current, or
error-free. However, if we misrepresent a books condition for
any reason, we will refund including postage both ways. But you
must contact us before returning the book, pack it well, and return
it within 2 weeks of our dispatch date - and in the condition
we sold it to you.
SHIPPING
Domestic deliveries are made via Australia Post. International
deliveries are facilitated through a combination of Australia
Post, overseas national postal services and independent airfreight
carriers. This provides the most economical and efficient international
delivery system.
PRIVACY POLICY
We will not share, sell or disclose your personal information
to any third party except to meet the laws requirements.
We ask for your contact information (name, address, and email
address), so we can ship your books and contact you when necessary.
We collect your financial information to bill you for our products
and services. Our security measures protect your information.
We use 128-bit SSL encryption to protect your financial information.
You can remove your information from our database and not receive
any future communications, if you:
email: enquiries@crossbooks.com.au
write to: THE CROSS Art + Books
33 Roslyn Street, 2011, NSW, Kings Cross
Sydney, Australia 2011
Telephone: +61 2 8065 3110
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